Shipping policy

HIPPING POLICY

Thank you for shopping with PAW LY.

Processing Time

Orders are processed within 1–3 business days.

Orders are not processed on weekends or holidays.


Shipping Time

Estimated delivery times:

United States:

5–12 business days

International:

7–20 business days

Delivery times are estimates and are not guaranteed.


Order Tracking

Once your order ships, you'll receive an email with a tracking number.


Delays

Shipping delays may occur because of:

  • Weather
  • Customs
  • Holidays
  • High shipping volume

Incorrect Addresses

Customers are responsible for providing accurate shipping addresses.

We are not responsible for orders delivered to incorrectly entered addresses.


Lost Packages

If your package appears lost, contact us and we'll work with the shipping carrier to resolve the issue.

Email: pawlyinfo120@gmail.com